Hook My Wedding Up

I was desperate to find affordable chair covers and I was excited once I did. The one thing I didn't know is that Kim, the business owner is the biggest you know what on this earth. She ALWAYS had an exccuse for everything. Though this wasn't a big deal, when you arder a sample, you expect the product you order to be the same, right? Not in this case. The sashes for the chair covers we ordered were not the same color of the sample we ordered. Her excuse: "we change the colors so much it might not always be the same." BS!!!! We ordered those samples only a few months before and you changed the color??? We did get or chaircovers, but this lady is just very unpleasant, and a liar!

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We had the same issue with Hook my wedding up. DO NOT USE THIS COMPANY!

They sent us the wrong color sashes and chair covers with black splotches on them. We called and asked them to send the correct color and they argued that it is the color we ordered. Fortunately we still had the sample sash and sent them a picture with the sample we ordered vs. the color they sent us! (Moss green vs. fluorescent sea green). They told us they didn't have the color we wanted in stock and that there was nothing they could do for us. No refund either! After we complained they told us they would see us in court! These people are scam artists.